Technology: Page 13


  • A person in a grocery store putting items in a smart cart.
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    Courtesy of Instacart
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    Food retailers spent more than $13B on tech investments in 2022: FMI

    “Every CEO needs to at least think like a CIO, if not act like a CIO, going forward,” Mark Baum of FMI – The Food Industry Association said during a press call Wednesday.

    By July 13, 2023
  • Albertsons store
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    Courtesy of Albertsons
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    Albertsons reinventing digital circulars with Meta pilot

    For the trial, the grocer’s retail media arm is replacing traditional digital circular ads with dynamic ad campaigns across Facebook and Instagram.

    By July 12, 2023
  • Produce section of a grocery store Explore the Trendline
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    Catherine Douglas Moran/Grocery Dive
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    Trendline

    Fresh food innovation

    From new delivery services to technology designed to battle food waste, fresh foods and the ways grocers sell them are rapidly evolving. 

    By Grocery Dive staff
  • Exterior of an H-E-B Plus! store.
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    Courtesy of H-E-B
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    How H-E-B is upgrading its online pharmacy tools

    The grocer recently added the ability for customers to manage multiple pharmacy profiles in its mobile app after combining its pharmacy and grocery apps and websites earlier this year.

    By July 11, 2023
  • The exterior of a Lowes Foods store.
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    Courtesy of Lowes Foods
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    Deep Dive

    How Lowes Foods uses digital to supercharge its unique shopping experience

    The North Carolina-based grocer, which focuses on in-store entertainment, sees omnichannel evolution as an important way to amplify its brand identity.

    By July 11, 2023
  • Simbe Robotics' Tally inventory robot operating in Schnucks supermarket
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    Permission granted by Simbe Robotics
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    Column

    Pardon the Disruption: Regional grocers face a fraught path to digital growth

    This summer, Grocery Dive will look at how mid-sized retailers are adjusting to keep pace with — and even spearhead — digital innovation.

    By July 10, 2023
  • Exterior of Family Fare grocery store
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    Courtesy of SpartanNash
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    SpartanNash, Flashfood collaboration diverts 1M pounds of food waste

    The milestone comes three years after the companies launched their partnership, which they said has saved shoppers $1.9 million on groceries.

    By July 6, 2023
  • A photo of a hand holding a cell phone with code on it, with a computer on a desk in the background of the picture.
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    Courtesy of Relex Solutions
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    Relex Solutions debuts AI tool for retailers

    The company is using models that built ChatGPT to create Relex-GPT, which helps customers access information about its products.

    By Jessica Loder • July 6, 2023
  • Fresh organic avocado on the wooden table
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    pilipphoto via Getty Images
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    Festival Foods starts using AI tool for fresh foods

    The Wisconsin family- and employee-owned grocer is the latest retailer partnership announcement for store operations technology maker Upshop.

    By July 6, 2023
  • Image of four mobile screens showing features of Instacart's Cart Star program.
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    Courtesy of Instacart
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    Instacart rolls out updates to Foodstorm, worker rewards program

    The company’s added features allow for more personalization with the order management system and give its top-performing workers extra perks. 

    By June 29, 2023
  • Screenshots of the DoorDash app against a green background.
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    Courtesy of DoorDash
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    DoorDash adds SNAP payments as part of biggest app update in its history

    The company also unveiled several other new grocery-related shopping features and worker tools as part of its latest upgrades.

    By , Julie Littman • June 28, 2023
  • Tops starts accepting SNAP EBT payments for online Flashfood purchases

    The food waste-reduction service worked with payments processor Forage to allow SNAP shoppers to place pickup orders for items nearing their expiration dates at participating Tops stores.

    By June 28, 2023
  • A person in a grocery store putting items in a smart cart.
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    Courtesy of Instacart
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    Instacart brings new Caper Cart model to 2 Wakefern stores

    Shoppers at the ShopRite in Spotswood, New Jersey, and a Fairway store in Manhattan will be able to use the smart carts, which are slimmer and hold 65% more items than the previous model.

    By June 22, 2023
  • Albertsons
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    Courtesy of Albertsons
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    Albertsons proposes retail media standards

    The grocer’s retail media arm outlined four priority areas — product specification, performance measurement, third-party verification and capabilities — in a new white paper.

    By June 22, 2023
  • Fresh products at a grocery store.
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    Courtesy of UNFI
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    UNFI looks to improve demand planning and replenishment capabilities

    The company is using Relex Solutions’ cloud-based procurement offering to consolidate and eventually replace its multiple buying systems with a centralized, data-driven approach.

    By June 22, 2023
  • Customers enter a Walmart store in San Leandro, California.
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    Justin Sullivan via Getty Images
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    5 takeaways on digital innovation from top Walmart execs

    The company’s CFO and head of investor relations outlined how supply chain automation, in-store technology and remodels are impacting labor, sales and consumer behavior.

    By June 21, 2023
  • Close-up of someone swiping a blue card in a POS reader.
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    Tim Boyle via Getty Images
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    NGA, FMI endorse legislation prohibiting EBT processing fees

    The trade groups said the newly introduced Ensuring Fee-Free Benefit Transactions Act would address cost-prohibitive fees on EBT transactions.

    By June 16, 2023
  • Stop & Shop and About Fresh team up to offer healthy food prescription
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    Courtesy of Kel & Partners
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    Fresh Connect’s prepaid food prescription network grows to 10K grocery stores nationwide

    Leveraging a fintech company’s payment solution, new stores accepting About Fresh’s prepaid debit card will include Albertsons, Kroger and Walmart locations. 

    By June 14, 2023
  • Video screens in grocery store
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    Courtesy of Grocery TV
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    Column

    The Friday Checkout: As retail media moves into stores, grocers need to proceed with caution

    There’s a vast opportunity for retailers to bring digital advertising inside grocery stores — but bombarding shoppers with offers as they walk the aisles could diminish the consumer experience.

    By Grocery Dive Staff • June 9, 2023
  • Smart cart in store
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    Permission granted by Veeve
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    Smart cart maker Veeve shifts gears from checkout to retail media

    As digital media expands and moves inside stores, the tech startup is testing a new generation of equipment designed to serve up customized promotions and coupons based on a shopper’s location.

    By June 8, 2023
  • View of a Walmart storefront
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    Justin Sullivan via Getty Images
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    Walmart Connect expands in-store ad formats as shoppers return en masse

    The company’s ad division is drawing from a traditional shopper marketer playbook by in-housing product demos and testing ads on its radio network.

    By Peter Adams • June 7, 2023
  • Giant Eagle
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    Megan Poinski/Grocery Dive
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    Giant Eagle launches in-house retail media network Leap

    The platform leverages the chain’s loyalty program, bringing personalized ads to shoppers in-store, in-app, on social media and elsewhere, said Damian Scott, who heads up the grocer’s retail media and front-end digital operations.

    By June 7, 2023
  • Aldi Express on Instacart
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    Retrieved from PRNewswire.
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    Aldi launches 30-minute delivery

    Aldi Express offers a selection of nearly 2,000 items and joins other services from Kroger, Publix and Ahold Delhaize aimed at satisfying online demand for impulse and fill-in trips.

    By , June 1, 2023
  • Exterior of grocery store
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    Cindy Ord/Getty Images Entertainment via Getty Images
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    Morton Williams to roll out smart carts

    The New York City supermarket chain has ordered 100 tech-enabled grocery carts from Israel-based Cust2Mate following a pilot at a single store.

    By June 1, 2023
  • Instacart
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    Retrieved from Instacart on March 02, 2021
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    Instacart begins nationwide rollout of ChatGPT search tool

    The tool allows customers to find products as well as recipes, food prep tips and more using “natural language” instead of keyword-based searches. 

    By May 31, 2023
  • Images of three apps showing options for rating and choosing an e-commerce personal shopper
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    Retrieved from Instacart on May 31, 2023
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    Instacart piloting ‘favorite shopper’ feature

    The option, which allows consumers to single out their preferred in-store shoppers to fulfill future orders, will roll out in the coming weeks among select users. 

    By May 31, 2023