Walmart, Amazon see gains in fulfillment pivots as holidays near

The rival retailers are zeroing in on improved speed and efficiencies with changes to their e-commerce fulfillment strategies. 

By Catherine Douglas Moran , Kelly Stroh • Nov. 3, 2023

Raley’s launches sampling box for loyal customers

The quarterly gift box shipments will include an assortment of around 20 products to help introduce new products to “top tier” customers of the grocery chain.

By Catherine Douglas Moran • Nov. 1, 2023

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Top 5 stories from Grocery Dive

Top stories from Grocery Dive 2023/2024

By Grocery Dive staff

Amazon sidesteps consumer woes with help from side businesses

Subscriptions, ads and third-party seller services outpaced growth in retail in Q3, and Prime Video will soon also be a money-maker.

By Daphne Howland • Oct. 27, 2023

BJ’s adds SNAP EBT as payment method for Instacart customers

The announcement comes a year after the club retailer started accepting SNAP benefits via its own e-commerce platforms.

By Sam Silverstein • Oct. 27, 2023

Shipt cuts staff as its ‘business and industry have changed dramatically’

The Target-owned e-commerce company has eliminated around 3.5% of its filled positions, according to local news reports.

By Peyton Bigora • Oct. 26, 2023

Kroger takes SNAP online purchasing chainwide

The grocer has started accepting the payment method for pickup and delivery orders across all of its stores following a test during the pandemic.

By Catherine Douglas Moran • Oct. 25, 2023

H-E-B is leaning into a diverse array of store formats and facilities

The retailer is expanding its supermarket footprint while also digging deeper into convenience stores, discount shops and its e-commerce fulfillment centers.

By Jeff Wells , Peyton Bigora , Sam Silverstein • Oct. 25, 2023

How grocers are approaching delivery as the market evolves

Companies like Hy-Vee, Whole Foods and The Fresh Market have moved ahead with efforts to expand their e-commerce operations even as customer demand for online services has lost steam.

By Sam Silverstein • Oct. 23, 2023

Walmart to open 5th ‘next generation’ fulfillment center

The 900,000-square-foot facility in Stockton, California, will help the retailer handle online orders throughout the West Coast with greater speed and efficiency.

By Catherine Douglas Moran • Oct. 13, 2023

The Friday Checkout: Has Trader Joe’s gone too far with pumpkin spice?

As other fall flavors like apple, maple and caramel take root, grocers may need to recalibrate their seasonal assortments so they don’t overwhelm shoppers.

By Grocery Dive Staff • Oct. 12, 2023

DoorDash adds The Fresh Market to digital marketplace

The tie-up with the specialty grocer continues the e-commerce company’s efforts to stretch its reach in the grocery sector.

By Peyton Bigora • Oct. 12, 2023

Hy-Vee to deploy micro-fulfillment centers from Takeoff Technologies

The automation company expects to supply “upwards of 20” online grocery order-assembly facilities to the grocer over multiple years, with the first sites set to open in 2024, Takeoff’s president said in an interview.

By Sam Silverstein • Oct. 12, 2023

Hy-Vee partners with Samsung to bring digital displays to all stores

The screens, which will be placed in areas like food courts and deli counters, will feature live cooking demos, promotions, recipes and other content.

By Peyton Bigora • Oct. 10, 2023

Grocery e-commerce sales give up more ground

Online sales dropped 3.1% year-over-year in September, to $7.5 billion, primarily due to a decline in order frequency, according to Brick Meets Click and Mercatus.

By Sam Silverstein • Oct. 10, 2023

Walmart GoLocal appoints former Shipt executive as new vice president

Rina Hurst, former chief business officer of the Target-owned e-commerce company, will now oversee strategic direction, operations and general management for the delivery service.

By Peyton Bigora • Oct. 10, 2023

Ahold Delhaize launches new native mobile app

Peapod Digital Labs' new platform boosts speed and overall performance for a more streamlined shopping experience. 

By Peyton Bigora • Oct. 6, 2023

Amazon Fresh lowers its free delivery threshold to $100

The change comes almost 10 months after Amazon raised the order minimum for fee-free delivery to $150.

By Catherine Douglas Moran • Oct. 6, 2023

How regional grocers are going digital

As the pressure mounts to operate more efficiently while also delivering a true omnichannel shopping experience, here’s what Lowes Foods, Save Mart and other grocers are focused on.

By Jeff Wells • Oct. 3, 2023

5 ways to build baskets by understanding what the modern shopper wants

From cutting costs to building trust, here’s what Bazaarvoice research revealed about what modern shoppers want. 

Oct. 2, 2023

DoorDash looks to improve in-store processes to grow grocery business

The company is focusing on removing “defects in the system,” like uncertainty about product availability, to help consumers feel more confident when buying online, Vice President Fuad Hannon said in an interview.

By Sam Silverstein • Sept. 27, 2023

Costco pushes forward with app upgrades

The changes, which include augmented reality and the upcoming ability to scan barcodes, have significantly boosted the tool’s downloads and app store rating.

By Catherine Douglas Moran • Sept. 27, 2023

FTC, 17 states sue Amazon for ‘exploiting its monopoly power’

The e-commerce giant defended the practices outlined in the lawsuit, saying they “spur competition and innovation across the retail industry.”

By Daphne Howland • Sept. 26, 2023

Harris Teeter launches proprietary delivery service in Washington, DC

The online service comes as competitors have scaled back and just a few months after parent company Kroger opened a nearby automated fulfillment center.

By Jeff Wells • Sept. 22, 2023

SpartanNash e-commerce director details personal shopper training

The certification process includes hours of “challenging” online courses and in-person testing, the company’s director of e-commerce and digital experience said at Groceryshop. 

By Catherine Douglas Moran • Sept. 22, 2023

Hy-Vee debuts in-house retail media network

The Midwestern grocer’s announcement furthers the trend of regional grocers building out full-scale platforms that are on par with those offered by national grocers. 

By Peyton Bigora • Sept. 22, 2023