Grocers look to online subscriptions to lock in digital demand

New programs from the likes of Kroger, Ahold Delhaize and Albertsons can be a defensive move, but experts say companies need to dangle additional perks to get any value out of them. 

By Jeff Wells • Nov. 9, 2020

GoPuff expanding West Coast footprint with BevMo acquisition

The delivery startup said it will buy the alcoholic beverage specialty retailer for $350 million — a deal that would bring GoPuff to California and Nevada and grow its presence in Washington. 

By Catherine Douglas Moran • Nov. 6, 2020

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Uber scales up grocery business as delivery operations overtake ride sharing

The company is taking in orders globally at a $1 billion annual clip and sees a long runway ahead.

By Sam Silverstein • Nov. 6, 2020

Amazon Fresh's hyperlocal advantage

The retailer is quickly building an online/offline machine for Prime members, many of whom live within a mile of the new stores, writes Matt Newberg of HNGRY.

By Matt Newberg • Nov. 5, 2020

Eataly expands grocery delivery in four US cities

The Italian market is building up its operations for same-day delivery by linking up with Mercato's digital ordering platform.

By Rosie Bradbury • Nov. 5, 2020

The holiday season is coming: here's what grocers can do to prepare

In order to properly prepare for COVID-friendly holiday shopping, grocers must look ahead and redefine their whole customer experience.

By Kelly Caruso • Nov. 5, 2020

Ahold Delhaize lays out omnichannel updates to keep 2020 growth going long term

As it logged another strong financial quarter, the company announced new digital services and a 100% increase in online capacity. 

By Jeff Wells • Nov. 4, 2020

Independent grocers in South and Midwest on deck for SNAP online ordering expansion

In addition to a number of smaller stores, Piggly Wiggly in Alabama and H-E-B in Texas are among the 18 food retailers poised to join the USDA's program. 

By Rosie Bradbury • Nov. 4, 2020

California's Proposition 22 passes in major win for food delivery companies

Uber, DoorDash, Postmates and Instacart contributed $200 million to support the measure in the state, which preserves their business models of hiring drivers and independent contractors instead of employees. 

By Emma Liem Beckett • Updated Nov. 4, 2020

Albertsons reportedly will offer free at-home COVID-19 tests in Idaho

Albertsons, in partnership with the Idaho State Board of Pharmacy, will offer the saliva tests across Idaho — the grocer’s home state.

By Rosie Bradbury • Nov. 3, 2020

To own or not to own delivery? Grocers reassess the Instacart dilemma.

Third-party e-commerce services pose a challenge for food retailers as they seek to balance their online strategies with efforts to maintain their brands.

By Sam Silverstein • Nov. 2, 2020

Sam's Club taps DoorDash for same-day prescription delivery

Retailers are increasingly relying on third-party delivery platforms as the coronavirus pandemic continues.

By Tatiana Walk-Morris • Nov. 2, 2020

Ahold Delhaize banners Giant and Stop & Shop tap into '90s nostalgia

The onset of the coronavirus pandemic has brought on a "yearning for what's familiar and comforting," according to Giant Food. 

By Rosie Bradbury • Nov. 2, 2020

Last-mile tech firm Onfleet raises $14M as interest surges in delivery services

The company, which provides software to help retailers manage drivers and communications with customers, will use the funds to support expansion.

By Sam Silverstein • Oct. 30, 2020

Uber launches grocery delivery in NYC

The company rolled out its services in parts of Manhattan with the likes of D'Agostino and Westside Market and will soon expand throughout the metro area.

By Jeff Wells • Oct. 29, 2020

Walmart launches new test stores to further blend tech and in-store ops

The prototype locations will allow the retailer to quickly experiment with ways to make fulfillment more efficient and move in-store inventory online. 

By Ben Unglesbee • Oct. 29, 2020

Q&A: How Freshly is scaling to meet prepared meal delivery demand

The company's new warehouse in Southern California is part of a strategy that includes doubling capacity and tripling product offerings next year, according to Mike Wystrach, co-founder and CEO.

By Catherine Douglas Moran • Oct. 28, 2020

As Kroger Restock winds down, questions remain over digital profitability

Executives said the initiative has set the grocer on the right course, and it's gaining market share faster than ever, but a lot still rests on the success of its Ocado tie-up.

By Jeff Wells • Oct. 28, 2020

Fresh Midwest aims to pick up where Peapod left off in Chicagoland

The e-grocer's founders are Windy City natives who have teamed up with Peapod veterans to bring fresh produce, restaurant meals and meal kits to shoppers.

By Jessica Dumont • Oct. 28, 2020

Grocery pickup is here to stay. Here's how it's evolving

As grocers continue to expand their pickup offerings, emerging technologies promise to solve pain points like labor shortages and inventory management.

By Catherine Douglas Moran • Oct. 26, 2020

7-Eleven adds delivery providers as small-basket e-commerce accelerates

The convenience store chain now works with seven third-party services, including Uber Eats and Grubhub, and has seen online demand increase fourfold this year.

By Sam Silverstein • Oct. 23, 2020

New e-grocer Hive looks to ride an online wave

Helmed by veterans from Jet.com, Casper and Freshpet, the company helps shoppers track the social and environmental impacts of their orders.

By Jeff Wells • Oct. 22, 2020

Instacart and Aldi rolling out SNAP online payment at more than 600 stores

The tie-up will enable same-day delivery and pickup for eligible shoppers as grocers tackle rising e-commerce shopping and food insecurity.

By Catherine Douglas Moran • Oct. 22, 2020

Consumer satisfaction with grocers dips during pandemic, report says

The American Consumer Satisfaction Index, a leading shopper poll, found overall satisfaction with food retailers decreased 3.8% between April and September.

By Jeff Wells • Oct. 20, 2020

Farmstead expanding to East Coast with service in Charlotte, NC

The online grocer will start operations next month in the Carolinas — its first expansion market — with operations limited at first to customers on its waitlist.

By Rosie Bradbury • Oct. 19, 2020