E-commerce


  • Person hands two blue bags to person at the front door of a residence.
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    Courtesy of Walmart
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    Walmart slashes US delivery costs by 40% per order

    Increased automation and more efficient driver routes helped the retail giant accomplish the feat for the third consecutive quarter.

    By Max Garland • Nov. 22, 2024
  • Side-by-side screenshots of Instacart's app and website
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    Courtesy of Instacart
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    Instacart launching SNAP eligibility screener

    The company says it’s the first online grocery platform to roll out this kind of tool, which lets shoppers see if they qualify for SNAP benefits and directs them to state resources. 

    By Nov. 21, 2024
  • Interior of a grocery store. Explore the Trendline
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    Permission granted by Robert Sanchez
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    Trendline

    Top 5 stories from Grocery Dive

    Top stories from Grocery Dive 2023/2024

    By Grocery Dive staff
  • Close-up of a smart cart screen.
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    Courtesy of Instacart
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    Instacart, DoorDash tackle consumers’ grocery affordability concerns

    The companies’ efforts come as the industry looks to make online shopping more appealing to price-conscious consumers.

    By Nov. 19, 2024
  • Imagery for Kroger's 2024 holiday campaign.
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    Retrieved from Kroger on November 13, 2024
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    Kroger plans Shop the Scene experience on Hulu for holiday campaign

    Central to the effort is a 60-second spot, “The Case of the Disappearing Food,” that details how the act of sharing food can ignite the holiday spirit.

    By Jessica Deyo • Nov. 19, 2024
  • A screenshot of a website outage.
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    Retrieved from Hannaford on November 11, 2024
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    Column

    The Friday Checkout: A week later, Hannaford’s online outage continues

    Parent company Ahold Delhaize has shared few details about the cybersecurity issue it’s battling. The outage is a stark reminder that grocers need strong cyber defenses.

    By Grocery Dive Staff • Nov. 15, 2024
  • A Giant Food grocery delivery truck in Washington, D.C.
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    Catherine Douglas Moran/Grocery Dive
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    Grocery e-commerce surges in October, stoked by promotions

    Digital sales by food retailers reached a record $10.5 billion last month, powered by an exceptionally strong performance by the delivery channel.

    By Nov. 14, 2024
  • Exterior of The Fresh Market's Lakewood Ranch store with flowers out front, palm trees and a blue sky
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    Courtesy of The Fresh Market
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    Third-party e-commerce providers continue to bolster grocery delivery offerings

    This week, Uber Eats announced a tie-up with Stew Leonard’s while Shipt partnered with The Fresh Market.

    By Nov. 14, 2024
  • Close-up of a hand holding a phone showing an e-commerce app.
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    Courtesy of Instacart
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    Instacart records vigorous Q3

    Rising volumes and a growing advertising business helped drive the technology company’s results, though investors appear dissatisfied with its outlook.

    By Nov. 13, 2024
  • A man carrying orange bags with the word Grubhub on the side.
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    Courtesy of Grubhub
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    Wonder to acquire Grubhub for $650M

    Just Eat Takeaway originally purchased Grubhub for $7 billion in 2020 and has been trying to sell the company since 2022.

    By Julie Littman • Nov. 13, 2024
  • A screenshot of a website outage.
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    Retrieved from Hannaford on November 11, 2024
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    Hannaford suffers multi-day e-commerce outage as Ahold Delhaize contends with ‘cybersecurity incident’

    The parent company said the disruption forced it to take certain systems offline and affected some pharmacies and e-commerce services.

    By , Nov. 11, 2024
  • An Amazon MK30 drone flies in the air.
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    Retrieved from Amazon on November 07, 2024
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    Amazon launches same-day drone delivery in Arizona city

    Customers near the company’s Tolleson facility can get thousands of items delivered by air, but there are limitations.

    By Max Garland • Nov. 8, 2024
  • Graphic design with "RIP" abbreviation on a computer keyboard button
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    Catalin205 via Getty Images
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    In Remembrance: 5 grocery concepts and companies that got buried in 2024

    From the demise of Dom’s Kitchen & Market to the shuttering of Schnucks’ Eatwell banner, the industry has put several things to rest this year.

    By Oct. 31, 2024
  • A pharmacist holds a bag, with shelves of medications in the background.
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    Courtesy of Walmart
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    Walmart adds pharmacy to same-day delivery

    The retail giant said it’s responding to a top customer request. Under this program, they can include prescriptions, grocery items or both for delivery.

    By Daphne Howland • Oct. 22, 2024
  • Kroger delivery
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    Courtesy of Kroger
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    Grocery e-commerce soars in September as delivery posts another strong showing

    Delivery sales were up 50% last month, to $3.9 billion, but pickup also recorded respectable growth, according to Brick Meets Click and Mercatus.

    By Oct. 22, 2024
  • Two people sitting in white chairs in front of circular signs on a stage
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    Sam Silverstein/Grocery Dive
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    How grocers are jockeying for position in an age of rapid change

    The annual Groceryshop conference spotlighted the forces redefining how retailers, tech companies and customers approach grocery shopping.

    By Oct. 15, 2024
  • Red sign with the word "Groceryshop"
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    Sam Silverstein/Grocery Dive
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    4 key takeaways from Groceryshop 2024

    The annual show centered on ways grocers can serve shoppers in an era where people have more choices than ever before — and remain sharply focused on saving money.

    By Oct. 14, 2024
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    Orbon Alija/iStock.com

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    Sponsored by Pacvue

    Busting the myths of incrementality measurement in 2025

    Discover how brands are leveraging iROAS to measure incremental sales and optimize retail media strategies across growing channels.

    By Anne Harrell, Product Evangelist, Pacvue • Oct. 14, 2024
  • Exterior of supermarket
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    Courtesy of Weis Markets
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    How Weis Markets is getting an e-commerce boost with Amazon

    The East Coast grocer was initially skeptical about linking with the online giant, but has reaped benefits including expanding its reach to more metro areas, the company’s CIO said.

    By Oct. 10, 2024
  • Exterior of Amazon Fresh store with banner reading "Grand Opening August 22, 8 AM"
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    Courtesy of Amazon
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    Amazon bundles online shopping of groceries and non-food items

    The company is diversifying its marketplace and fulfillment centers to allow Prime members to add goods from Amazon.com, Amazon Fresh and Whole Foods in one cart.

    By Oct. 10, 2024
  • Inside Save A Lot's micro-fulfilment center in Brooklyn.
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    Courtesy of Save A Lot
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    Save A Lot to open micro-fulfillment center in Brooklyn

    The discount grocer partnered with Fabric and Uber and will continue to expand its on-demand delivery operation across New York City.

    By Oct. 9, 2024
  • Exterior of Wegmans supermarket in Abingdon, Maryland
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    Sam Silverstein/Grocery Dive
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    DoorDash expands Wegmans partnership, adds 4 local grocers to marketplace

    The company continues to link up with regional and specialty grocers as it expands its delivery services beyond restaurants.

    By Oct. 8, 2024
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    bgwalker/iStock Unreleased via Getty Images
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    Giant Eagle slashing delivery wait times

    The regional grocer is expanding its partnership with omnichannel platform Flybuy to reduce wait times for drivers.

    By Oct. 1, 2024
  • Expo floor at a conference.
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    Catherine Douglas Moran/Grocery Dive
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    Top grocery trade shows in 2025

    From retail industry shows to category-specific events, here’s a look at the key grocery conferences happening next year.

    By Grocery Dive Staff • Updated Oct. 2, 2024
  • Person hands two blue bags to person at the front door of a residence.
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    Courtesy of Walmart
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    Walmart’s e-grocery sales powered by affluent households

    While supermarkets and Target have seen online sales decline among high-earning consumers, Walmart has experienced an increase, according to Brick Meets Click and Mercatus.

    By Sept. 30, 2024
  • Examples of Gopuff's new ad capabilities on three smartphone screens
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    Courtesy of Gopuff
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    Gopuff launches new ad tools aimed at young consumers

    The delivery service has beefed up its platform to help brands connect with Gen Z and millennial consumers whether in-app, in-bag or off-platform.

    By Chris Kelly • Sept. 27, 2024