E-commerce


  • A Favor delivery person outside an H-E-B store
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    Courtesy of H-E-B
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    Grocery e-commerce finishes 2024 on a high note

    The delivery, pickup and ship-to-home channels all posted gains in December as the sector hit $9.6 billion in sales for the month, Brick Meets Click and Mercatus said.

    By Jan. 14, 2025
  • A person packing grocery bags into a car.
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    Courtesy of Albertsons
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    Albertsons rolls out ads, tools to attract digital shoppers

    The grocer launched a marketing campaign highlighting the speed and convenience of services like pickup and 30-minute delivery.

    By Jan. 10, 2025
  • Interior of a grocery store. Explore the Trendline
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    Permission granted by Robert Sanchez
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    Trendline

    Top 5 stories from Grocery Dive

    Top stories from Grocery Dive 2023/2024

    By Grocery Dive staff
  • To the left, an hand holding a phone showing online grocery shopping. To the right, a black background with text reading "Ahold Delhaize USA" and "Inmar Intelligence" in white block letters
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    Courtesy of Ahold Delhaize USA
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    Ahold Delhaize turns to new provider for digital coupons

    The grocery company linked with Inmar to give its U.S. banners access to new offers and the ability to push relevant savings opportunities to online shoppers.

    By Jan. 10, 2025
  • Graphic with a cartoon woman showing three stages of online product sampling - fist with a grocery order, then a text message, then her enjoying the product
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    Courtesy of Swish
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    How grocers can make online sampling a curated experience for shoppers

    Swish aims to make product discovery in delivery and pickup orders a more personalized experience. 

    By Jan. 8, 2025
  • Three exit trusses
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    Courtesy of Sam's Club
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    Column

    Sizing up 2024: A look back at our top grocery forecasts

    Grocery Dive predicted that food retailers would focus on refining omnichannel, boosting e-commerce and ramping up in-store experiences. So how’d we do?

    By Grocery Dive Staff • Dec. 19, 2024
  • Instacart reaches out to retail partners in fresh rebrand
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    Courtesy of Instacart
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    Instacart says restaurant delivery is good for its grocery business

    The Uber Eats partnership aims to fuel engagement with its app and boost online grocery spending, Instacart CFO Emily Reuter said at a Nasdaq event.

    By Dec. 16, 2024
  • Exterior of a grocery store.
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    Courtesy of Amazon Fresh
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    Amazon’s top grocery moves in 2024

    From digital updates to reigniting Amazon Fresh store openings, the e-tailer giant continued to push ahead with its grocery strategy.

    By Dec. 13, 2024
  • Person hands two blue bags to person at the front door of a residence.
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    Courtesy of Walmart
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    Grocery e-commerce sales continue to soar

    Digital sales reached nearly $10 billion in November, with all three fulfillment methods posting year-over-year increases.

    By Dec. 11, 2024
  • A delivery bag in front of bottles of alcohol in a store.
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    Courtesy of DoorDash
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    DoorDash bolsters its grocery lineup

    The third-party e-commerce provider has added Stew Leonard’s, Fresh Encounter and three more grocers to its delivery roster.

    By Nov. 25, 2024
  • Person hands two blue bags to person at the front door of a residence.
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    Courtesy of Walmart
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    Walmart slashes US delivery costs by 40% per order

    Increased automation and more efficient driver routes helped the retail giant accomplish the feat for the third consecutive quarter.

    By Max Garland • Nov. 22, 2024
  • Side-by-side screenshots of Instacart's app and website
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    Courtesy of Instacart
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    Instacart launching SNAP eligibility screener

    The company says it’s the first online grocery platform to roll out this kind of tool, which lets shoppers see if they qualify for SNAP benefits and directs them to state resources. 

    By Nov. 21, 2024
  • Close-up of a smart cart screen.
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    Courtesy of Instacart
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    Instacart, DoorDash tackle consumers’ grocery affordability concerns

    The companies’ efforts come as the industry looks to make online shopping more appealing to price-conscious consumers.

    By Nov. 19, 2024
  • Imagery for Kroger's 2024 holiday campaign.
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    Retrieved from Kroger on November 13, 2024
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    Kroger plans Shop the Scene experience on Hulu for holiday campaign

    Central to the effort is a 60-second spot, “The Case of the Disappearing Food,” that details how the act of sharing food can ignite the holiday spirit.

    By Jessica Deyo • Nov. 19, 2024
  • A screenshot of a website outage.
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    Retrieved from Hannaford on November 11, 2024
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    Column

    The Friday Checkout: A week later, Hannaford’s online outage continues

    Parent company Ahold Delhaize has shared few details about the cybersecurity issue it’s battling. The outage is a stark reminder that grocers need strong cyber defenses.

    By Grocery Dive Staff • Nov. 15, 2024
  • A Giant Food grocery delivery truck in Washington, D.C.
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    Catherine Douglas Moran/Grocery Dive
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    Grocery e-commerce surges in October, stoked by promotions

    Digital sales by food retailers reached a record $10.5 billion last month, powered by an exceptionally strong performance by the delivery channel.

    By Nov. 14, 2024
  • Exterior of The Fresh Market's Lakewood Ranch store with flowers out front, palm trees and a blue sky
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    Courtesy of The Fresh Market
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    Third-party e-commerce providers continue to bolster grocery delivery offerings

    This week, Uber Eats announced a tie-up with Stew Leonard’s while Shipt partnered with The Fresh Market.

    By Nov. 14, 2024
  • Close-up of a hand holding a phone showing an e-commerce app.
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    Courtesy of Instacart
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    Instacart records vigorous Q3

    Rising volumes and a growing advertising business helped drive the technology company’s results, though investors appear dissatisfied with its outlook.

    By Nov. 13, 2024
  • A man carrying orange bags with the word Grubhub on the side.
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    Courtesy of Grubhub
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    Wonder to acquire Grubhub for $650M

    Just Eat Takeaway originally purchased Grubhub for $7 billion in 2020 and has been trying to sell the company since 2022.

    By Julie Littman • Nov. 13, 2024
  • A screenshot of a website outage.
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    Retrieved from Hannaford on November 11, 2024
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    Hannaford suffers multi-day e-commerce outage as Ahold Delhaize contends with ‘cybersecurity incident’

    The parent company said the disruption forced it to take certain systems offline and affected some pharmacies and e-commerce services.

    By , Nov. 11, 2024
  • An Amazon MK30 drone flies in the air.
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    Retrieved from Amazon on November 07, 2024
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    Amazon launches same-day drone delivery in Arizona city

    Customers near the company’s Tolleson facility can get thousands of items delivered by air, but there are limitations.

    By Max Garland • Nov. 8, 2024
  • Graphic design with "RIP" abbreviation on a computer keyboard button
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    Catalin205 via Getty Images
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    In Remembrance: 5 grocery concepts and companies that got buried in 2024

    From the demise of Dom’s Kitchen & Market to the shuttering of Schnucks’ Eatwell banner, the industry has put several things to rest this year.

    By Oct. 31, 2024
  • A pharmacist holds a bag, with shelves of medications in the background.
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    Courtesy of Walmart
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    Walmart adds pharmacy to same-day delivery

    The retail giant said it’s responding to a top customer request. Under this program, they can include prescriptions, grocery items or both for delivery.

    By Daphne Howland • Oct. 22, 2024
  • Kroger delivery
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    Courtesy of Kroger
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    Grocery e-commerce soars in September as delivery posts another strong showing

    Delivery sales were up 50% last month, to $3.9 billion, but pickup also recorded respectable growth, according to Brick Meets Click and Mercatus.

    By Oct. 22, 2024
  • Two people sitting in white chairs in front of circular signs on a stage
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    Sam Silverstein/Grocery Dive
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    How grocers are jockeying for position in an age of rapid change

    The annual Groceryshop conference spotlighted the forces redefining how retailers, tech companies and customers approach grocery shopping.

    By Oct. 15, 2024
  • Red sign with the word "Groceryshop"
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    Sam Silverstein/Grocery Dive
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    4 key takeaways from Groceryshop 2024

    The annual show centered on ways grocers can serve shoppers in an era where people have more choices than ever before — and remain sharply focused on saving money.

    By Oct. 14, 2024