E-commerce


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    Permission granted by ECRS
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    Sponsored by ECRS

    Unlocking eCommerce success: B-Alive’s seamless journey to increased online sales

    Discover how B-Alive transformed from a single store to a thriving three-store chain, plus a digital storefront, with ECRS’ CATAPULT® Retail POS system, leveraging cutting-edge eCommerce strategies and AI-driven personalization to boost online sales and profitability. 

    By Katrina Donham • May 12, 2025
  • Teens in circle holding smart mobile phones of different colors.
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    Stock via Getty Images
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    How Gen Z’s power over the grocery industry is growing

    This generation could be the key to helping grocers better understand how to provide a seamless omnichannel experience.

    By May 9, 2025
  • Screenshot of Albertsons Business e-commerce platform
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    Retrieved from Albertsons.
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    Albertsons debuts e-commerce platform for businesses

    The service offers flexible ordering, delivery and payment options on an array of necessities like food, beverages and paper products.

    By May 7, 2025
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    Permission granted by FreshDirect
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    FreshDirect returns to former East Coast markets

    Nearly three years after exiting several counties in Pennsylvania and Delaware, the online grocer is resuming services in those areas.

    By May 6, 2025
  • Screenshots of Instacart's Fizz app.
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    Courtesy of Instacart
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    Instacart invites itself to the party with new group-ordering delivery app

    Called Fizz, the new app allows people to add snacks and drinks to a single basket for one delivery.

    By May 6, 2025
  • A hand holding a phone with grocery ordering on the screen.
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    milindri via Getty Images
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    How grocers can meet Gen Z’s digital expectations

    This generation’s needs should serve as the playbook for creating omnichannel capabilities that highlight value and authenticity while bettering the in-store experience, sources said.

    By April 30, 2025
  • A person in front of shopping cart scanners in a store
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    Courtesy of Sam's Club
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    Sam’s Club to add 15 stores per year in plan to double sales

    The Walmart-owned club retailer also intends to remodel all of its locations as it looks to reach more customers over the next decade.

    By April 11, 2025
  • A screenshot of a grocer on the Instacart app.
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    Courtesy of Instacart
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    Instacart adds another independent grocer to its roster

    The company has linked with family-owned Dierbergs Markets on delivery and electronic shelf label technology. 

    By April 11, 2025
  • Close-up of a hand holding a phone with a grocery app open while inside a supermarket.
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    Edwin Tan via Getty Images
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    How grocery e-commerce has changed 5 years after the pandemic

    COVID-19 changed online grocery and shopping behaviors as well as customer preferences for delivery, pickup and ship-to-home, according to Brick Meets Click and Mercatus.

    By April 10, 2025
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    Courtesy of Butcherbox
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    Target beefs up online grocery offerings with ButcherBox partnership

    The tie-up with the direct-to-consumer online meat seller underscores Target’s focus on expanding its grocery offerings.

    By April 10, 2025
  • A Walmart Canada storefront
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    Permission granted by Walmart Canada
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    Walmart launches WIC online shopping in 2 states

    Participants in the government assistance program can now order pre-approved foods for pickup or delivery from the retailer in Washington state and Massachusetts.

    By April 2, 2025
  • Screenshot of a virtual event panel featuring two executives and one editor
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    Peyton Bigora/Grocery Dive
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    Walmart, Uber share food delivery innovation strategies

    Executives said during Grocery Dive’s virtual event that drones and autonomous vehicles are helping their companies speed up need-it-now delivery trips.

    By April 2, 2025
  • H-E-B and Favor grocery e-commerce
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    Courtesy of H-E-B
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    4 charts that show the pandemic’s impact on grocery e-commerce

    Online grocery sales have fluctuated since booming in 2020, but they appear poised for continued growth, with delivery taking the lead.

    By March 24, 2025
  • A person pushes an Instacart Caper Cart
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    Courtesy of Instacart
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    How Instacart is polishing its image as a tech firm

    The company has stepped up its focus on gear such as smart carts and electronic shelf labels, although it still derives most of its revenue from its legacy grocery e-commerce business.

    By March 24, 2025
  • Kroger Ocado
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    Courtesy of Kroger
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    Column

    Number Sense: Kroger’s e-commerce growth is a complicated story

    The grocery chain’s digital sales continue to impress, but they raise questions about store performance and how the company will compete against Walmart going forward.

    By March 20, 2025
  • Amazon employee loading brown paper grocery bags into car trunk
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    Courtesy of Amazon
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    Grocers see record-high 80M households buy groceries online in February

    Aggressive promotions and membership strategies have fueled a sharp increase in e-commerce shopping, particularly delivery, according to Brick Meets Click and Mercatus.

    By March 12, 2025
  • Kroger Delivery
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    Courtesy of Kroger
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    Kroger launches e-commerce business unit

    Yael Cosset will head the new team as executive vice president and chief digital officer, the grocer announced Tuesday.

    By March 11, 2025
  • A person in a grocery store putting items in a smart cart.
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    Courtesy of Instacart
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    Instacart steps up AI deployments

    The technology company aims to use AI to scan shelves, with plans to test the capability on videos taken by workers and from its Caper Carts. 

    By March 6, 2025
  • Kroger Restaurant Supply
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    Courtesy of Kroger
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    Column

    Pardon the Disruption: Where does Kroger go from here?

    Rodney McMullen’s abrupt exit as CEO caps a tumultuous period for the supermarket chain. The company’s next leader will need to build on its strengths and untangle some stubborn knots.

    By March 4, 2025
  • Exterior of a Food Lion store.
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    Permission granted by Food Lion
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    Ahold Delhaize faces stagnating online US sales growth

    The company’s new annual report shows online sales and penetration have stalled for the last three years, even amid upticks from some banners and a DoorDash partnership.

    By Feb. 27, 2025
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    Courtesy of Instacart
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    Instacart reports mixed Q4 results as it misses Wall Street estimates

    The grocery technology company saw total revenue and gross transaction volume increase by double digits, but revenue missed analysts' predictions.

    By Feb. 26, 2025
  • Image of a Kroger worker holding flowers in front of sushi packages by a "DoorDash pick up here" sign
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    Courtesy of Kroger
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    DoorDash accelerates grocery business

    “We still feel like we’re super early in terms of what grocery delivery should look like,” the company’s CEO recently told investors.

    By Feb. 25, 2025
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    Courtesy of Schnuck Market
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    Schnucks tests late-night delivery

    The pilot, which offers delivery past store hours, enlists Instacart workers to fill orders out of a fulfillment site in Ellisville, Missouri.

    By Feb. 24, 2025
  • A person in front of a white "H-E-B delivery"-branded vehicle.
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    Courtesy of H-E-B
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    H-E-B opens another e-commerce fulfillment center in Houston

    The 100,000-square-foot facility, its third in the city, will support pickup and home delivery orders in the greater metropolitan area, the grocer said.

    By Feb. 24, 2025
  • A sign hangs near a Walmart store.
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    Joe Raedle / Staff via Getty Images
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    Walmart’s push for convenience pays off in membership growth

    Investments in same-day and express delivery drove e-commerce sales and membership growth for Walmart+ and Sam’s Club.

    By Bryan Wassel • Feb. 21, 2025