Dive Brief:
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Amazon is likely to postpone Prime Day, usually held in mid-July, "until at least August," according to multiple news reports based on an internal company memo. Reuters first reported the news.
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The e-commerce giant is also anticipating a loss of some $100 million because it may have to deeply discount devices, according to Reuters. "We don't have anything to share," an Amazon spokesperson told Retail Dive in an email when asked about the memo.
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Amazon does not disclose gross merchandise volume for Prime Day but analysts estimate close to $6 billion in last year's Prime Day volume, according to CNBC.
Dive Insight:
The COVID-19 pandemic, which has spurred the temporary closure of hundreds of stores and furloughs of thousands of retail workers, at first glance seems like it would also be a boon to e-commerce.
Many analysts do expect consumer habits to change even in the long term, and already digital sales have risen in several categories. Amazon a few weeks ago added 100,000 full- and part-time positions in its fulfillment and delivery network in response to the increased demand.
But, as people work in the warehouses and distribution centers that make e-commerce possible, retailers have also had to take precautions against the spread of the disease in those operations. Amazon itself told its Marketplace sellers that it was limiting intake of products to its warehouses to medical supplies and household staples. The company is also warning customers that it's prioritizing orders for those in need of essential goods, and that less pressing orders may take longer to arrive, especially internationally.
From March 23-30, e-commerce marketplaces saw a 14% increase in volume, according to data from the Forter Global Merchant Network. Even so, e-commerce orders, even of high-demand items, were evening out by the end of March, according to that research.
But while e-commerce has had mixed results during the disease outbreak and amid the actions taken to contain it, little is known about how things will progress, or what mood the consumer will be in when the outbreak and the attendant precautions subside. That makes it difficult to evaluate whether consumers will be ready for a summer sale like Prime Day in its usual July time slot.
While Prime Day 2019 didn't give Amazon's grocery properties a major boost, it did encourage its Prime members to shop at physical store like Whole Foods.