Deep Dive: Page 4

Industry insights from our journalists


  • Image attribution tooltip
    Shipt
    Image attribution tooltip

    Does the gig economy have a future in grocery stores?

    On-demand labor is now an integral part of e-commerce and promises to fill stocking, merchandising and other jobs, but high turnover and a changing industry could check its lofty ambitions. 

    Jeff Wells • Nov. 7, 2019
  • Tech workers aren't interested in grocery — or are they?

    Contrary to popular belief, grocers can be attractive workplaces for software developers, data scientists and other digital talent. But first, retailers need to hone their pitch.

    Krishna Thakker • Oct. 30, 2019
  • Image attribution tooltip
    Walmart
    Image attribution tooltip

    Walmart's last mile around the world

    From tricycles to drones, the retailer is casting a wide net to find out how shoppers want to receive their goods.

    Emma Cosgrove • Oct. 29, 2019
  • Image attribution tooltip
    Fotolia
    Image attribution tooltip

    From BJ's to ButcherBox: A retired retailer finds new life in the startup world

    Mike Billings thought he was done after 25 years running BJ’s meat and seafood department. Then he got an offer to help build a new operation from the ground up.

    Jeff Wells • Oct. 29, 2019
  • Image attribution tooltip
    Christopher Doering
    Image attribution tooltip

    Wegmans' Brooklyn store is the brand's biggest test yet

    The cold and the rain didn't dampen enthusiasm on opening day, but keeping the excitement high in a fiercely competitive market will be a challenge for the iconic grocer. 

    Christopher Doering • Oct. 28, 2019
  • Image attribution tooltip
    Christopher Doering
    Image attribution tooltip

    'Change is coming': An inside look at Hy-Vee's new store formats

    Over the past two years, the Iowa-based grocery chain has rolled out three formats that seek to win customers over as exceedingly relevant and convenient places to shop.

    Christopher Doering • Oct. 24, 2019
  • Image attribution tooltip
    ShopRite
    Image attribution tooltip

    As automation grows, grocers need an employee game plan

    Experts say retailers need to offer reskilling opportunities and communicate effectively as technology plays a bigger role in stores.

    Jessica Dumont • Oct. 22, 2019
  • Why grocers are looking outside the industry for executive talent

    As challenges mount, an insular industry has started recruiting technology management from other channels. Should they extend their efforts across the C-suite?

    Lauren Manning • Oct. 15, 2019
  • 5 grocers embracing technology around the globe

    Companies worldwide are working diligently to streamline shopping and create a better customer experience. 

    Jessica Dumont • Oct. 7, 2019
  • How grocers can get smart with coupons

    Shoppers are still embracing them, and an effective strategy requires an intelligent mix of both print and digital promotions, experts say. 

    Jessica Dumont • Oct. 3, 2019
  • How grocery pickup is evolving

    As demand grows along with competition, retailers are trying to erase wait times, improve fulfillment and even reach shoppers away from the store.

    Lauren Manning • Sept. 30, 2019
  • Image attribution tooltip
    Jessica Dumont
    Image attribution tooltip

    The 5 most memorable technologies from Groceryshop

    The exhibit hall in Las Vegas highlighted a slew of new devices, from drones and digital shelves to product-picking robots and smart carts. 

    Jessica Dumont and Jeff Wells • Sept. 23, 2019
  • Image attribution tooltip
    Zippin
    Image attribution tooltip

    From smart carts to computer vision, checkout innovations are multiplying

    As tech firms race to bring the Amazon Go experience to supermarkets, established technologies like self-checkout and scan-and-go are stepping up their game.

    Jeff Wells • Sept. 23, 2019
  • Image attribution tooltip
    Christopher Doering
    Image attribution tooltip

    Small wonders: How grocers are trying to get scaled-down stores just right

    Retailers are forging ahead with bold new formats that can go where their legacy stores can't. Can they roll out quickly enough to make an impact?

    Christopher Doering • Sept. 10, 2019
  • Image attribution tooltip
    Instacart
    Image attribution tooltip

    Instacart forges ahead as industry pressures mount

    The leading e-commerce service says it's driving online engagement, but a recent report claims the service may hinder customer loyalty to grocers.

    Jeff Wells • Aug. 27, 2019
  • Grocers look to grab-and-go as a differentiator

    Quick meals and sides are prevalent at the grocery store, but retailers have to execute well if they want to profit.

    Lauren Manning • Aug. 13, 2019
  • Image attribution tooltip
    SpartanNash
    Image attribution tooltip

    Regional grocers fight back in online grocery war

    SpartanNash, for one, has its own subscription service and wants to roll out Prime-like extras for customers.

    Jeff Wells • Aug. 8, 2019
  • Image attribution tooltip
    Alltown Fresh
    Image attribution tooltip

    Shoppers drink to their health at in-store beverage bars

    From bean-to-cup coffee to fresh juices made daily, in-store beverage services give shoppers a reason to frequent their favorite retailers.

    Jessica Dumont • Aug. 5, 2019
  • Image attribution tooltip
    Tetra Pak
    Image attribution tooltip

    Beyond bottles: How today's drink packages quench consumers' thirst

    Resealable cans, portability, sustainability and reinvented user experiences are helping beverage companies drive retail sales. 

    Jessi Devenyns • July 30, 2019
  • Image attribution tooltip
    Jeff Wells
    Image attribution tooltip

    Was Prime Day a grocery win for Amazon? Four experts weigh in

    The company along with Whole Foods ran a slew of online and in-store promotions, though the ultimate measure of success may be a record number of Prime membership signups.

    Jessica Dumont • July 18, 2019
  • Image attribution tooltip
    Choice Market
    Image attribution tooltip

    Bowled over: Grocers embrace latest foodservice trend

    More Americans are enjoying the convenience and flavor of bowl-style meals, and food retailers have taken note.

    Jessica Dumont • July 16, 2019
  • Image attribution tooltip
    DoorDash
    Image attribution tooltip

    As e-commerce rises, grocers grapple with prepared food delivery

    Customized sandwiches, salads and hot-bar selections have been a hit in stores. Can grocers satisfy demand online?

    Jessica Dumont • July 1, 2019
  • Image attribution tooltip
    Sarah Poinski-McCoy
    Image attribution tooltip

    What's ahead for new Sprouts CEO Jack Sinclair?

    Sources say the specialty retailer has reached a critical point as it seeks to boost its stock performance and enter a period of sustainable growth.

    Jeff Wells and Jessica Dumont • June 26, 2019
  • Image attribution tooltip
    Loop
    Image attribution tooltip

    Why reusable food packaging has a promising future

    Consumers are looking for both convenience and sustainability, and companies are responding with containers, bottles and bags designed for many uses.

    Jessi Devenyns • June 25, 2019
  • Image attribution tooltip
    Kroger
    Image attribution tooltip

    Can grocers make in-store meal kits work?

    Demand is growing, but questions remain over shelf life, in-store merchandising and 'right-sizing' assortment in the new prepared foods category.

    Jeff Wells • June 4, 2019