Deep Dive: Page 2

Industry insights from our journalists


  • Close-up of a hand holding a phone with a grocery app open while inside a supermarket.
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    Edwin Tan via Getty Images
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    For grocers and food CPGs, finding harmony online is a difficult dance

    With digital shopping now a priority for millions of consumers, both parties are trying to find faster, more efficient ways to manage their e-commerce listings.

    Sam Silverstein and Christopher Doering • Jan. 10, 2022
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    Mario Tama via Getty Images
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    7 trends that will shape the grocery industry in 2022

    Labor and inflation challenges will test retailers this year, but experts also see opportunities like new e-commerce services, more personalized offerings and a booming digital ads space.

    Jeff Wells, Catherine Douglas Moran and Sam Silverstein • Jan. 4, 2022
  • A grocery aisle at the Wegmans store in Tysons, Virginia
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    Catherine Douglas Moran/Grocery Dive
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    How retailers are modernizing the center store

    The pandemic has injected new life into many packaged goods departments. Here's how grocers are trying to build on that momentum and make center store a more compelling place to shop.

    Nov. 18, 2021
  • Image of Giant Food app showing loyalty program information
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    Courtesy of Giant Food
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    Grocers chase the promise of e-commerce personalization

    Customization tools like shoppable recipes and product recommendations are helping consumers cut through the clutter of center store. But retailers are only scratching the surface of what's possible.

    Sam Silverstein • Nov. 16, 2021
  • Local shelf tag in the coffee section at a Whole Foods in Silver Spring, Maryland.
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    Catherine Douglas Moran/Grocery Dive
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    How local products can unlock potential in center store

    Grocers are turning to local to hit key corporate goals and liven up their packaged goods aisles. But experts say they must stay mindful about pricing, placement and providing support to small brands.

    Catherine Douglas Moran • Nov. 11, 2021
  • Instacart shopper buying groceries
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    Courtesy of Instacart
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    Examining Instacart's emerging next chapter

    On the heels of two technology acquisitions, a deeper move into digital ads and fulfillment-as-a-service, analysts weigh in on what the e-commerce company is building.

    Catherine Douglas Moran • Oct. 26, 2021
  • Plant-based meat at a Giant Food in Washington, D.C.
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    Catherine Douglas Moran/Grocery Dive
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    6 ways to boost plant-based products in grocery stores

    From category managers to dedicated shelf space, grocers have several areas to explore to make merchandising easier for alternatives to animal-based items.

    Catherine Douglas Moran and Megan Poinski • Oct. 18, 2021
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    Justin Sullivan via Getty Images
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    Albertsons' stock price has doubled since it went public. Can it keep the momentum going?

    The grocery chain has made significant strides in recent months, particularly on the digital front, but still faces challenges as it looks to keep pace with rivals, analysts said.

    Sam Silverstein • Oct. 4, 2021
  • Hy-Vee Grimes
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    Jeff Wells/Grocery Dive
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    Inside Hy-Vee's 'reimagined' physical-meets-digital store

    Located in an up-and-coming northwest suburb of Des Moines, Iowa, the festive prototype features a lineup of new departments and partnerships, with digital touchpoints woven throughout.

    Jeff Wells • Sept. 15, 2021
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    Sean Gallup via Getty Images
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    Grocers grapple with digital accessibility as e-commerce grows

    The online shopping boom has brought more attention to how accessible websites and apps are to people with disabilities, but a lack of federal regulations and oversight poses challenges.

    Catherine Douglas Moran • Updated Sept. 1, 2021
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    Joe Raedle via Getty Images
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    Labor shortage pressures grocers to take a hard look at worker benefits

    Companies are offering hefty signing bonuses, but they also need to examine scheduling flexibility, advancement opportunities and other incentives, labor experts and retailers say.

    Jeff Wells, Catherine Douglas Moran and Sam Silverstein • July 14, 2021
  • H-E-B food hall
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    Courtesy of H-E-B
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    Food halls, ghost kitchens and the future of in-store restaurants

    The pandemic hasn’t dampened grocers' enthusiasm for dining experiences, and many are looking to new formats and digital services to spice things up.

    Jeff Wells • May 24, 2021
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    Drew Angerer via Getty Images
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    Grocers look to help seniors bridge the digital shopping divide

    The pandemic brought more seniors online. Now grocers are figuring out how to retain their digital spending. 

    Catherine Douglas Moran • April 21, 2021
  • SNAP
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    Photo illustration by Adeline Kon/Industry Dive; photographs by Instacart and Getty Images/Grocery Dive
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    Exploring the rise of SNAP online

    In this three-part series, Grocery Dive talks to grocers, tech vendors and experts about the opportunities the USDA's SNAP Online Purchasing pilot unlocks and the obstacles to implementation.

    Catherine Douglas Moran • Feb. 19, 2021
  • Grocery
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    Photo illustration by Adeline Kon/Industry Dive; photographs by Instacart and Getty Images/Grocery Dive
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    Improving SNAP e-commerce functionality takes priority as more grocers chase EBT dollars

    Companies are trying to solve the headaches SNAP recipients face when shopping virtually, from confusing websites to limited payment options.

    Catherine Douglas Moran • Feb. 17, 2021
  • Grocery
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    Photo illustration by Adeline Kon/Industry Dive; photographs by Instacart and Getty Images/Grocery Dive
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    SNAP online availability is about to explode. But grocers say they still face too many hurdles.

    As options for EBT payment ramp up in 2021, grocers and tech vendors say obstacles like costs and government red tape remain.

    Catherine Douglas Moran • Feb. 16, 2021
  • Walmart redesigned store experience in grocery.
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    Courtesy of Walmart
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    8 trends that will shape the grocery industry in 2021

    After one of the most tumultuous years in recent memories, experts say 2021 will be the year grocers move from reacting to strategically managing for long-term growth.

    Jeff Wells, Sam Silverstein and Catherine Douglas Moran • Jan. 4, 2021
  • Leona Bell, a housekeeper for Mercy in St. Louis, was among the first to receive the COVID-19 vaccine in the area. Hospitals across the country received the first doses on Monday, Dec. 14 2020.
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    Samantha Liss, Healthcare Dive

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    5 questions to ask before adopting a coronavirus vaccine policy

    As grocers examine worker vaccination policies following new recommendations from a Centers for Disease Control and Prevention advisory panel, they may find they have more questions than answers.

    Ryan Golden • Dec. 22, 2020
  • Image of Grabango QR code scanner with Grabango and GetGo logos
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    Courtesy of Grabango
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    Is cashierless tech ready for prime time?

    The pandemic has juiced demand for automated checkout systems, and retailers are having positive experiences with them, but the technology still has to prove itself over the long term.

    Sam Silverstein • Nov. 30, 2020
  • 'It's our Super Bowl': How food manufacturers are preparing for an unorthodox holiday season

    The pandemic has upended how consumers plan to celebrate, prompting CPG companies to reduce product sizes, tout offerings for novice cooks and shift more resources online. 

    Christopher Doering • Nov. 23, 2020
  • Wine at the Wegmans store in Tysons, Virginia
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    Catherine Douglas Moran/Grocery Dive
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    Bottoms up: How grocers can keep alcohol sales pouring in

    As the coronavirus pandemic boosts category sales, retailers are setting the table for long-term shopper engagement with larger departments and expanded online availability.

    Catherine Douglas Moran • Nov. 11, 2020
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    Courtesy of SpartanNash
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    Grocers look to online subscriptions to lock in digital demand

    New programs from the likes of Kroger, Ahold Delhaize and Albertsons can be a defensive move, but experts say companies need to dangle additional perks to get any value out of them. 

    Jeff Wells • Nov. 9, 2020
  • Instacart order screen
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    Courtesy of Instacart
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    To own or not to own delivery? Grocers reassess the Instacart dilemma.

    Third-party e-commerce services pose a challenge for food retailers as they seek to balance their online strategies with efforts to maintain their brands.

    Sam Silverstein • Nov. 2, 2020
  • The Giant Company
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    Courtesy of The Giant Company
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    4 mealtime innovations that picked up during the pandemic

    Retailers like Barons Market, The Giant Company and Hy-Vee are helping customers solve the age-old dilemma of what to make for breakfast, lunch and dinner.

    Jessica Dumont • Oct. 28, 2020
  • Whole Foods
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    Courtesy of Whole Foods Market
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    Grocery pickup is here to stay. Here's how it's evolving

    As grocers continue to expand their pickup offerings, emerging technologies promise to solve pain points like labor shortages and inventory management.

    Catherine Douglas Moran • Oct. 26, 2020